Novel Coronavirus (COVID-19)
our safe care commitment
We are not done caring.
Delta County Memorial Hospital is committed to keeping you safe while providing the care that you need from the people you can trust, close to home. Here are the steps we are taking to keep you safe in our Hospital and Clinics.
For more information on our frequently asked questions, visit our FAQ page about receiving care at our Hospital and Clinics.
Here’s how we’re keeping you safe when visiting Delta County Memorial Hospital and Clinics:
- Verbal Screening for COVID Symptoms
We have implemented a pre-screening process for every person entering our Hospital and Clinics. Upon entry an employee will ask each person a series of questions regarding COVID related symptoms such as fever, cough, shortness of breath, sore throat, or muscle/body aches.
- Masks or Face Coverings
Everyone entering our Hospital and Clinics (employees, patients and visitors) must wear a mask or face covering per the Colorado State Mandate. Please bring your own mask or face covering, or if you do not have a mask or face covering, one of our employees will provide you with one.
- Washing Hands and Sanitization Stations
We have multiple sanitizing stations located throughout our Hospital and Clinics to make it easy for patients, visitors and staff to easily clean and sanitize their hands frequently. We also provide visual reminders to practice hand hygiene.
- Visitor Restrictions and Social Distancing
We have implemented a series of visitor restrictions for the different departments at our hospital and clinics to ensure everyone’s safety and to allow for proper social distancing in our facilities. Learn more about our. DCMH Visitation Policy During COVID-19. We also ask that everyone practice social distancing by staying at least 6ft (2M) from other people. Access to community meetings in the DCMH education classrooms are suspended until further notice.
- Telehealth Options at DCMH Primary Care Clinics
We continue to offer Telehealth options at all DCMH Primary Care Clinics, allowing patients to connect with their providers virtually. Learn more about Telehealth options.
- Cleaning and Disinfecting our Hospital and Clinics
Surfaces in our Hospital and Clinics are being cleaned on a routine basis to ensure the safety and well-being of our patients, visitors and staff members. Your health and safety is our top priority.
- Separate Area Entrance for Respiratory Patients
At all DCMH Primary Care Clinics we have designated entrances for respiratory patients to ensure that they can be cared for safely, securely and separately from non-respiratory patients in our Clinics.
- Aligning with Federal, State and Local Agencies
We are constantly collaborating with federal, state and local agencies on the latest guidance to ensure that we are up-to-date on the latest measures and safety practices.
For more answers to some of our most frequently asked questions, visit our Delta County Memorial Hospital FAQ Page.
WHAT TO DO IF YOU THINK YOU’VE BEEN EXPOSED TO COVID-19 OR HAVE SYMPTOMS
If you have symptoms of a cough, fever, or shortness of breath, please CALL your Primary Care Provider (PCP) clinic for a verbal phone screening and further instructions BEFORE going to see your provider.
- If you are experiencing severe respiratory distress and/or need immediate assistance, call 9-1-1 and let them know you are concerned you may have COVID-19.
- If you present to the Emergency Department and have concerns about COVID-19, and have the symptoms of cough, fever or shortness of breath please remain in your car please and call 970.874.2221 and wait for further instructions.
We are recommending that community members take the CDC’s recommended precautionary measures:
- Washing your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating; and after blowing your nose, coughing or sneezing.
- Avoid close contact with people who are sick.
- Avoid touching eyes, nose and mouth.
- Stay home when you are sick.
- Wear a cloth face covering.
The Delta County Health Department
- Will test all requests for COVID testing. Patients with symptoms of COVID or with a positive exposure will continue to receive a state test barring that supply does not dwindle. They will also test students and travelers using LabCorp which will cost $100.
Delta County Memorial Hospital
- Will continue to test with the state test in our clinics and Urgent care for patients with symptoms and for surgery testing if the patient does not have a PCP in our hospital system. If the patient has a physician within our hospital system they should be referred to that office. At this time, the state test is still at no cost.
- All admitted, pre-op patients will be tested with the rapid Point of Care (POC) test the day of surgery. The rapid POC testing may be covered by insurance, or cash pay of $180.00
- Delta County entities (i.e. police, fire, and ems), patients within the DCMH system that are first responders, health care workers, and front line staff may receive a rapid POC test at Urgent Care if exhibiting symptoms or exposure to a known positive.
- DCMH clinics and Urgent Care will not test for travel, students, or for any non-symptomatic or without no known exposure. These individuals will be referred to the county health department. Contact 970-874-2172 to make an appointment with the Delta County Health Department.
- If you are experiencing symptoms of COVID-19 infection (fever, cough, sore throat, runny nose/nasal congestion, shortness of breath, muscle aches or inability to smell or taste), please contact your Primary Care Provider’s (PCP) office first, and they can discuss testing and care options. If you do not have a PCP, call DCMH Urgent Care at 970.874.7696.
- If you are interested in the Polymerase Chain Reaction (PCR) test and being tested for COVID-19, call your PCP office first, and they can discuss testing options. If you do not have a PCP, call DCMH Urgent Care at 970.874.7696.
- If you are interested in the Immunoglobulin G (IgG) Tests or Antibody Testing for COVID-19, contact your PCP too see if you should be tested and options.
- If you are being asked to be COVID-19 tested for an upcoming surgery, please proceed to the testing site your surgeon has directed. Pre-operative testing can be done by calling your primary care provider’s (PCP) office to schedule an appointment. If you do not have a PCP, testing can also be done at DCMH Urgent Care located at 155 Stafford Lane in Delta.
- Call the Delta County Health Department’s hotline at 970.874.2172 or visit their online information hub for COVID-19.
- If you have general questions about COVID-19, call the state’s help line, CO HELP, at 303.389.1687 or 1.877.462.2911 or email COHELP@RMPDC.org for answers in English and Spanish (Español).
- Sign up for the West Region of Colorado Emergency Notification System CodeRED.
- Regional Resources visit Mesa County Health Department’s web page.
Looking to Donate or Support DCMH?
Your support today helps address a variety of emerging needs related to COVID-19 helping DCMH maintain its critical role. Your gift will help support the care needed for our community. #DeltaCountyStrong
A fund, COVID-19 Response Efforts, has been established at DCMH Foundation. Any contributions to this fund will go directly to assisting in the massive efforts at the hospital to deal with this crisis, including the purchase of N95 masks, face shields or goggles, isolation gowns, nitrile gloves and other equipment and supplies essential to COVID-19 patient care. You can give online or by sending a check payable to DCMH Foundation to PO Box 10100, Delta, Colorado 81416.
Other ways to help:
- Donate cloth masks, 100% cotton fabric, elastic to DCMH
- Volunteer to deliver groceries or run errands for at-risk populations
- STAY HOME as much as possible – while volunteers and supplies are needed, your safety is still a top-priority and social distancing is the best line of defense for individuals.
DCMH Foundation Contact:
- Kaitlyn Jones is the DCMH Foundation Director and Volunteer Coordinator organizing the above opportunities for Delta County
- Jacqueline Davis, MHA, Marketing Director/Public Informations Office, Delta County Memorial Hospital
Delta County Memorial Hospital Visitation Policy during COVID-19
Delta County Memorial Hospital continues to restrict entry to the main entrance of the Hospital and the Emergency Room Entrance.
Main entrance hours:
Monday – Friday: 6 AM – 6 PM
Closed Saturday and Sunday
Emergency Center entrance is open 24/7
- Visitors must come with a mask in place during visitation to comply with our COVID-19 response.
- Visitors may be required to have their temperature taken and answer some screening questions in order to visit patients.
- Delta County Memorial Hospital, in an effort to protect ALL our patients, ask that visitors must be feeling well with no fever, cough, shortness of breath, sore throat, or muscle/body aches.
Restrictions per department are as follows:
- Patient’s may select 2 designated primary visitors during their Hospital stay
- Visitation hours are: 8:00 am to 5:30 pm. No Children at this time.
- Keep in mind quiet hours are from 2:30 pm to 4:00 pm but visitation will not be restricted.
- DCMH recognizes special circumstances and adjustments may be made with approval.
- Reach out to Nursing Supervisor at 970.778.9971 or Unit Manager 970.874.6434
- We also encourage alternative ways to keep in touch like Face Time or phone calls.
- You may be required to have your temperature taken in order to visit patients enrolled in our T-PAC program and answer screening questions.
Emergency Department (Entrance Open 24/7):
- One designated visitor per patient.
- Visitors are evaluated on a patient-by-patient basis to follow ADA guidelines in the isolation rooms.
- Visitors are screened prior to entry, asked to please stay in the patient room and wear a facemask at all times while in the hospital.
- Visitors who present to the Emergency Department with a possible infected COVID patient will be asked to wait outside until the patient is triaged and COVID test results have returned. Depending on the results, the visitor will be allowed back with the patient or will be asked to return home and advised to begin self-isolation for COVID exposure.
- Visitors are asked to refrain from using the emergency department waiting room, if possible.
- Patient’s that are known COVID positive are asked to have no visitors. Every effort will be made to keep visitors informed of the patient’s condition per HIPAA guidelines.
- One visitor will be designated per patient
- This visitor, once designated, will not change unless there are extenuating circumstances
- An approved deviation example would be a designated visitor who becomes ill or had to leave town
- This visitor, once designated, will not change unless there are extenuating circumstances
- Visiting hours will be in 2-time blocks per day
- 9:00 am to 11:00 am
- 2:00 pm to 4:00 pm
- The designated visitor will choose the time frame to visit, only one-time frame per day
- The visitor can stay for the full 2-hour block unless patient care duties dictate otherwise
- Family may call to help determine which block is most appropriate
- The designated visitor has to stay in the patient room the entire visit – the only exception would be “a” below.
- An exception could be made for a patient at end of life. See manager or house nursing supervisor for appropriate visitation, up to two visitors. Rules above still apply
- If the visitor needs to leave a patient’s room for any reason they will not be able to visit again until the next day
- Masks are to be worn for the entire visit.
- Masks are to be worn, covering nose/mouth
- If a mask is removed for any reason the visitor can be asked to leave
- Hands are to be washed upon entry and exit
- Every visitor would be logged each day to include the following:
- Contact phone #
- Day/time of visit
- This contact information would be shared (visitor approved) with family/friends who call the ICU. The designated visitor could then be contacted to share patient information
This ICU policy is subject to change to limit visitation of any kind in the event of increased ICU volume related to the COVID-19 pandemic.
- The significant other (spouse or support person) is screened and allowed ONLY if not symptomatic or ill. One other person may be allowed per patient’s request if not ill. We are restricting visitors age 60 and older for their protection and ours. If this is a hardship for the patient, please contact the OB department.
- The significant other (spouse or support person) is screened and allowed ONLY if not symptomatic or ill. One other person may be allowed per patient’s request if not ill.
- The OB Department is restricting visitors age 60 and older for their protection and ours. If this is a hardship for the patient, please contact the OB department.
- 2 people allowed to be at the patient’s bedside
Pediatric Patients (under the age of 18)
- 1 parent or guardian. We ask that the pediatric visitor stay in the patient room at all times.
Patients Requiring Assistance for Labs and/or Radiology
- Patients may have 1 person with them if the patient requires assistance for lab or radiology appointments.
Patients with disabilities
- Patients with disabilities is defined by the ADA as a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment) who require help with the provision of medical or behavioral health care, activities of daily living, speaking for the patient or keeping the patient safe, may have a designated assistance person.
We appreciate your cooperation and understanding.