I would just like to express my extreme gratitude towards two of your staff.
I currently have a very painful disc issue in my lower back. My PCP is Adam Zerr. Adam has been awesome helping me get diagnosed and pushing my Neurosurgeon to get me taken care of. He squeezed me in for an appointment when I first contacted him. Since he knows me he knew immediately the level of pain I was dealing with and has gone above and beyond to help me.
Dawn Parker was my MRI tech yesterday. I let her know it was going to be very painful for me to lay flat on my back, even though I had medicated to help. Dawn was so professional when I had to pull out without completing the procedure. She instructed me to keep my back still so we wouldn't have to start over. She kept assuring me even as I had to be pulled out one more time. Even when I had tears in my eyes from the extreme pain she kept encouraging me. Anyway, we were able to complete the MRI so I could get a diagnosis. I'm not sure I could have made it without her kind words and easy to understand instructions.
I just want you to know you have two outstanding employees and I greatly appreciate them.
Cleo W. Hunt